Frequently asked questions
If your question isn't here, message us on Telegram — we answer properly, not with a copy-paste.
Buying
We buy game licences in bulk and through official channels, then pass the saving on. You're getting the same full game — you're just not paying full storefront markup for the licence that unlocks it.
Always the full game. We don't sell trials, timed demos or cut-down editions. If a listing includes DLC or a deluxe edition, it will say so.
Almost always. The catalogue is just what we feature. Send us the title on Telegram and we'll quote you a price, usually within minutes.
Yes. Delivery is entirely digital, so where you are doesn't matter. We serve customers in English and Arabic.
Accounts & access
The primary slot sets the game as the main licence on your console, so it works from your own profile — including offline. The secondary slot means you play while signed in to the account we provide, at a lower price. There's a full comparison on the How It Works page, and what you're actually buying sets out the whole picture.
On the primary slot, yes — from your own profile using your own PS Plus subscription. On the secondary slot it depends on the title, and we'll tell you honestly before you pay rather than after.
On the primary slot, yes. On the secondary slot, trophies are earned on the provided account rather than yours.
Yes — the 30 days is our support and replacement window, not a rental period. Follow the setup instructions properly and your access is designed to keep working well beyond it.
On the primary slot, no — offline play works normally once the licence is restored. On the secondary slot you'll need to be signed in to the provided account.
Payment & delivery
Cryptocurrency, which keeps transactions fast, cheap and private. If you'd prefer another method, ask us on Telegram and we'll tell you what's possible.
Usually a few minutes after payment clears. If we're asleep it might take a few hours — you'll get a message the moment we start on it either way.
Never. We will never ask for card numbers, bank details, or your existing PlayStation account password. If anyone claiming to be us asks for those, it isn't us.
If we can't deliver working access, or can't replace it under warranty, yes — you get your money back. We can't refund simply because you changed your mind after a game has been delivered and activated.
Warranty & support
One month of 100% activation cover. If the game fails to activate, or access stops working for a reason on our side, we replace it free or refund you. Full detail is on the Warranty page.
Because we only promise what we can actually enforce. A five-year or lifetime guarantee on an account nobody fully controls isn't something anyone can realistically honour, and we'd rather not pretend otherwise. In practice most accounts keep working long past the month — we just won't dress that up as a guarantee.
Message us on Telegram with the game name and roughly when you ordered. Most claims are resolved the same day.
Sharing your credentials with other people, changing the account's email, password or security settings, or ignoring the setup instructions. Everything else, we'll sort out.
Message us and we'll walk you through it step by step. We stay in the chat until the game is actually running — that's included in every order.